FAQ on the subject of consumers

Where can I buy HUDORA products?

Our range is available in sports and toy shops, as well as in selected department stores. Just ask for products by HUDORA.

How good are HUDORA products?

Regarding the quality of its products, HUDORA is extremely demanding – only the best will do. In order to ensure this top quality standard, not only our products but also the manufacturing processes are regularly monitored by independent institutes. It goes without saying that all of our products comply with the strict DIN and GS standards. The attention to detail and great care that goes into our production process is confirmed over and over by the excellent ratings received by “Stiftung Warentest”, where our products usually are to be found among the very best.

Where do I find a replacement for worn-down parts of inline skates, roller skates etc.?

Parts that are subject to wear and tear, like wheels, ball bearings, and stoppers, are available at specialist shops. Make sure to use only original spare parts of the same size and shape that were manufactured by HUDORA.

Whom can I contact in case of a complaint?

HUDORA provides high quality products. However, if it happens that you do have a problem, please take the article along with the invoice back to the shop where you bought it. You’ll be given help either in the form of spare parts, or the product will be replaced.